Shipping Policy
At RukTradeLines, we take pride in providing efficient and reliable shipping services to our customers. Our shipping policy ensures that your orders are delivered promptly and securely. Please read the following information to understand our shipping process and policies.
Shipping Methods
We ship our products directly from the manufacturer or merchandise agent/warehouse. This allows us to offer a wide range of products and ensures that you receive your order in the shortest possible time. The shipping method for each product is indicated at the checkout point, and the details can also be found on the product description page.
Order Processing
Once you place an order, our team begins processing it immediately. Order processing typically takes 1 to 3 business days, unless otherwise stated for personalized merchandise. Handcrafted items may take longer, usually between 2 to 15 business days, as they require special attention and care.
Shipping Details
The shipping details, including the estimated delivery time, depend on the country of the recipient. You can access the shipping information at the checkout or on the product description page. If the product shipment is denied at checkout, it means that shipping to your country is prohibited under international or national laws, or you may have entered an incorrect shipping address or zip code. We recommend verifying the shipping restrictions and ensuring that your address details are accurate before proceeding with the payment.
Fast and Secure Delivery
We understand the importance of receiving your order in a timely manner. That's why we work closely with our shipping partners to ensure fast and secure delivery. We strive to provide accurate tracking information so that you can monitor the progress of your shipment. In case of any delays or issues, please don't hesitate to contact us using the contact form or chat box on our website.
International Shipping
We offer international shipping to various countries. However, it's essential to note that customs and import duties may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information on potential fees or restrictions.
Customer Satisfaction
Your satisfaction is our top priority. If you have any questions or concerns regarding our shipping policy or your order, please feel free to contact us. Our dedicated customer support team is available to assist you through the contact form, chat box on our website, or via email at elijahrukel@gmail.com. We aim to provide prompt and helpful responses to ensure a smooth shopping experience.
Conclusion
Our shipping policy is designed to ensure that you receive your orders in a timely and secure manner. We strive to provide accurate shipping information and efficient customer support. If you have any further questions or need assistance, please don't hesitate to reach out to us. We appreciate your trust in RukTradeLines and look forward to serving you with our high-quality products and exceptional service.
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